Service

Business Process Re-engineering

Operational workflow assessment, process redesign, policy documentation, and performance improvement.

nMomentum helps agencies align people, process, policy, and technology so new systems produce measurable operational improvement.

Key Benefits

  • Reduced friction between existing workflows and new systems
  • Clearer policies, responsibilities, and operating procedures
  • More useful performance measures for ongoing management

Capabilities

  • Business process assessment and redesign
  • Policy and process manual development
  • Performance management and KPI development
  • Operations management, planning, and consulting
  • Maintenance assessment and process improvements

Solutions That Use This Service

The same service can support multiple transit system programs. These solution pages show where this capability commonly applies.